Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 1–3 business days after purchase. Orders are not shipped or delivered on weekends or holidays.

Shipping Time (United States):
Once shipped, orders typically arrive within 3–5 business days depending on the destination.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Confirmation:
Please allow up to 48 hours for tracking information to update after your order has been dispatched.

Shipping Delays:
Delivery times are estimates and may vary due to carrier delays, weather conditions, or high order volumes. We are not responsible for delays caused by the shipping carrier.

Lost or Stolen Packages:
Lumineur Labs is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.

If you have any questions regarding your order, please contact us at 

support@lumineurlabs.com